Preparing for Fire & Smoke Damage Restoration
After a fire, the damage continues even after the flames are out. Soot is acidic and smoke odours penetrate deeply, so timing matters. Here is how to prepare and what our restoration process involves.
Overview
About This Service
Fire and smoke damage restoration cleans soot, removes smoke odour, addresses water used to fight the fire, and restores your property and belongings. We match cleaning methods to each surface, neutralize odour at the source rather than masking it, and coordinate any reconstruction needed to return your home or business to pre-loss condition.
Before Our Visit
Your Preparation Checklist
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During Our Visit
What to Expect, Step by Step
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Arrival & stabilization
We secure the property, board up openings if needed, and make the site safe to work in.
Safety Information
Important Safety Notes
Do not occupy during ozone treatment
When ozone is used for odour removal, the area must be vacated by people and pets until treatment is complete and the space is ventilated.
Soot is hazardous
Soot is acidic and fine. Avoid breathing it in or spreading it. Leave cleaning to our team with proper protective equipment.
Mind structural hazards
Fire can weaken structures. Follow our guidance on which areas are safe to enter.
Air quality care
We use HEPA filtration during work. If anyone in the household is sensitive, let us know so we can plan around it.
FAQ
Frequently Asked Questions
After the Project
Recommendations & Best Practices
Air quality care
Keep replacement HVAC filters on hand and run air purifiers if recommended to maintain clean indoor air.
Inspect restored items
Review cleaned contents with us and flag any item still showing damage or odour for further treatment.
Coordinate reconstruction
Once cleaning and deodorization are complete, we can rebuild damaged areas to return your property to pre-loss condition.
Helpful Resources
Keep Learning
Related Preparation Guides
Contents Cleaning & Pack-Outs
How we inventory, pack, clean, and store your belongings during a restoration, and how to prepare for a smooth pack-out.
View guideWater Damage Restoration
How to protect your home and belongings before our crew arrives, what our drying process looks like, and how to care for the space afterward.
View guideCommercial Restoration
How to keep your business running during restoration, what to expect from our commercial response, and how we minimize downtime.
View guideEducational Articles & Tools
Ready to book Fire & Smoke Damage Restoration?
Learn more about our fire & smoke damage restoration service and request a consultation.
Need Assistance With Your Fire & Smoke Damage Restoration?
Our certified team is here to help you prepare. Call us any time or send us a message.

