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Water Damage Restoration

Sewer Backup Restoration - Residential Bungalow, St. James

St. James, Winnipeg, MBResidential - Single-Family Home

The Challenge

A complete sewer backup flooded the basement of a 1960s bungalow with Category 3 (sewage-contaminated) water. Drywall, insulation, flooring, and contents were all affected. The homeowner had recently renewed their policy and the adjuster needed rapid documentation.

Our Approach

Our team arrived within 90 minutes of the emergency call. We performed immediate extraction of contaminated water, removed all Category 3 affected materials, set up containment, and began antimicrobial treatment. A moisture map was completed within 4 hours and shared with the insurance adjuster.

The Outcome

Full structural drying was achieved in 6 days - within the insurer's target window. All mould testing post-remediation returned clean. The homeowner received a full insurance settlement and was back in their home within 3 weeks of the initial event.

Services Performed

  • Emergency Water Extraction
  • Category 3 Remediation
  • Structural Drying
  • Antimicrobial Treatment
  • Moisture Mapping

Safety & Compliance Notes

Category 3 water requires full PPE - Level B hazmat suits, respirators, and eye protection. All waste was disposed of in accordance with Manitoba Regulation 347/2015.

Dealing With a Sewer Backup?

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Toll-free: (833) 367-7354 · info@reliefrestorations.com